Cramer’s Crazy Money 11/15 recap: Tesla, Rivian, Square

It might be hard to believe, but it’s been almost two years since Jim Cramer broadcast Mad Money from CNBC’s West Coast headquarters in San Francisco. Today he’s back and kicks off a week of shows in what he called “the heart of innovation”.

There are plenty of themes Cramer plans to explore this week, including how companies are using artificial intelligence to replace hard-to-find workers for critical tasks. He’s also very interested in learning more about the Metaverse and the companies that are gearing up to play a big role in it.

Electric vehicle startups continue to fight over who will become the next Tesla (TSLA) – Get the Tesla Inc report, which is why Cramer pays special attention to companies like Rivian (RIVN) – Get the RIVIAN AUTOMOTIVE, INC. Report. and lucid (LCID) – Get the Lucid Motors report.

There will of course be conversations about cybersecurity as well as discussions about disrupting finance, with companies like Square. (SQ) – Get the Class A report from Square, Inc. and assert the assets (AFRM) – Get the Affirm Assets report.

Finally, Cramer said his great focus on the West Coast is still the notion of “doing good while doing good” and working to become elements of social change.

Research all of these topics, and more, this week.

Executive Decision: Five9

In his first segment “Executive Decision”, Cramer spoke with Rowan Trollope, CEO of Five9 (FIVN) – Get the Five9 Inc., the contact center software provider with shares up 11.3% in the past week after the company posted strong quarterly earnings.

Trollope explained that contact centers are the gateway to a business where customers come to interact with them digitally. For as much discussion as there has been about digital transformations, there are still many companies that have yet to upgrade their customer service operations to a modern software platform.

Five9 plans to present its five-year plan to analysts later this week on Analyst Day. Trollope said they will explain how traditional phone trees, call centers and horrific music on hold can be quickly replaced with conversational virtual assistants that provide a “pleasurable experience” for both the business and the customer. customer.

Using the Five9 platform, companies like Under Armor (TO) – Class C report from Get Under Armor, Inc. Connect directly with customers and are able to understand why customers are calling, what issues they are having, and what those calls feel like when they end.

Executive decision: Twilio

For his second “Executive Decision” segment, Cramer spoke with Jeff Lawson, President and CEO of Twilio (TWLO) – Get the Class A report from Twilio, Inc., the internet messaging provider which has seen its shares fall from recent highs as analysts questioned the company’s growth potential.

Lawson was quick to respond to analyst concerns by reminding investors that Twilio has a usage-based revenue model that can fluctuate from quarter to quarter. So while usage may be a bit bright this quarter, longer term, he said, Twilio’s growth remains intact.

Lawson went on to say that in today’s environment, businesses cannot afford to disintermediate themselves from their customers, which is why direct messaging to create meaningful, personalized experiences is more important than ever. Every business has to use their data and multiple engagement methods to get the job done and that’s what Twilio offers.

Companies like Intuit (INTU) – Get the report from Intuit Inc. (INTU) used Twilio to increase customer engagement by 30%, Lawson gave as an example.

Finally, Lawson commented on the recent departure of COO George Hu. He said Hu always had bigger plans than Twilio and the couple worked to create a seamless transition for his departure.

Cramer said Twilio is a great story that we rarely see at such a good price.

Executive decision: confirm the assets

For his third “Executive Decision” segment, Cramer also spoke to Max Levchin, co-founder, chairman and CEO of Affirm Holdings, which has been on a roller coaster ride since the release of its results in early November.

Levchin said everyone at Affirm believes in its mission to make the world a better place using fintech. Almost everyone at Affirm has a horror story involving credit cards and financial institutions working against them rather than for them, he said, and that’s why their mission is so strong throughout. ‘business.

Companies like Amazon (AMZN) – Get the, Inc. report, Shopify (STORE) – Get the Class A report from Shopify, Inc. and Walmart (WMT) – Get the report from Walmart Inc. have all chosen to partner with Affirm because of their commitment to their customers and Affirm’s ability to create great software that evolves to meet ever-changing demands.

Cramer said companies like Affirm are shaking up the financial world by putting consumers first.

Executive decision: Chevron

For his latest “Executive Decision” segment, Cramer spoke with Mike Wirth, Chief Executive Officer of Chevron (CVX) – Get the report from Chevron Corporation the integrated oil giant with a dividend yield of 4.6% and a mission to become more environmentally friendly.

Wirth said Chevron has been around 142 years and that they plan to be there for many decades to come. They understand that the future is low carbon and they are committed to delivering strong returns to shareholders while preparing for that low carbon future.

Lower emissions will come from many places, Wirth added. They have already made substantial reductions in the flaring of natural gas as well as in the efficiency of everything they do. Over time, they will continue to become even more effective.

In addition, Chevron on new technologies. The company works with dairy farmers, for example, to capture and process methane and convert it into clean, compressed natural gas.

Asked about aviation fuels, Wirth said batteries lack the energy density needed for aviation, which is why they are working on sustainable aviation fuels that can bridge the gap until even better technologies can be developed.

Wherever Chevron can add value, they will be there, Wirth concluded.

Lightning tower

Here’s what Cramer had to say about some of the actions callers came up with during the Mad Money Lightning Round on Monday night:

New Relic (NEW) – Get the report from New Relic, Inc.: “They just had a quarter of dynamite. Stick with it.”

DraftKings (DKNG) – Get the DraftKings Inc. (DKNG) report: “Here’s the problem. This one is a war zone. In the short term it’s going to be a house of pain, but in the longer term I still love it.”

Himax Technologies (HIMX) – Get the ADR report sponsored by Himax Technologies, Inc.: “No, no, no. I would go with Taiwan Semiconductor TSM. I don’t trust anyone else there.”

Kinder Morgan (KMI) – Get the Kinder Morgan Inc (KMI) report: “I think KMI is cheap. I think it works.”

Connect the power (PLUG) – Get the report from Plug Power Inc.: “I want to keep Plug Power but not buy it.”

3d systems (DDD) – Get the report from 3D Systems Corporation: “Sell, sell, sell. It’s time to stop.”

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